Lifecycle Services
We provide you with comprehensive support throughout the entire life cycle of your systems. The adaptation to new technical standards as well as the flawless and safe operation of the systems are of great importance for every system operator. We would be happy to advise you on the services we can provide specifically for your system. For more information please contact Remo Imoberdorf or Simon Brantschen.
Support & Asset Portal
Always connected – always informed
- Technical Support
- Ticketing System
- Digital Asset Portal
- Documentation
- Service History
Benefits: Rapid support and all relevant asset information available in one central location.
Maintenance & Inspections
Ensuring long-term plant availability
- Customised maintenance planning
- Preventive maintenance
- Regular inspections
- Documented service visits
Benefits: Fewer unplanned downtimes and a longer service life for the plant.
Spare Parts
The right parts – at the right time
- Spare parts advice
- Wear parts packages
- Parts lists
Benefits: Minimised downtime and high supply reliability.
Calibration & Quality
Ensuring reproducible processes
- Temperature and pressure calibration
- Documented test results
- Support with quality requirements
Benefits: Consistent product quality and traceable processes.
Training & Production Support
Expertise right on site
- Operator training
- Maintenance training
- Support during production start-ups
- Process support
Benefits: Reliable plant operation and rapid induction of your staff.
Optimisation & Retrofit
Get more out of your plant
- Process optimisation
- Software updates
- Retrofit
- Plant extensions
- Modernisation of existing systems
Benefits: Greater efficiency and a longer service life
The digital service portal for your machine
The Burgener Asset Portal brings together service, documentation and machine information on a single central platform. With your personal login, you can access all relevant information about your plant at any time, wherever you are.
Key features
- Overview of all your assets
- Asset information
- Create and track service tickets
- Documentation and operating instructions
- Spare parts information
- Maintenance planning and maintenance history
- Optional: Live machine data and remote support
Your benefits
- All asset information in one central location
- Transparent service and maintenance processes
- Faster response times from support
- Efficient planning of maintenance work
- Complete system history across the entire lifecycle
Don’t have access to the Burgener Asset Portal yet?
We’d be happy to set up your personal access and show you what the Burgener Asset Portal has to offer. Get in touch with us!
